Kumamoto Tokyu REI Hotel is situated in the cultural heart of Kumamoto, just a short distance from its historic castle. This 3-star establishment offers modern amenities with a welcoming atmosphere and excellent service. Guests can easily access local attractions and shopping areas, enhancing their overall experience.
Location
The hotel is located in Chuo Ward, a key area in Kumamoto known for its proximity to local attractions. It is only a 2-minute walk from the Shinshigai shopping arcade and a short distance from Kumamoto Castle. Nearby train stations provide easy access to the surrounding regions.
Rooms
The hotel features 140 air-conditioned rooms equipped with modern conveniences including flat-screen TVs, refrigerators, and electric kettles. Each room has a private bathroom furnished with a bath, bidet, and complimentary toiletries. Rooms are designed with a carpeted floor to enhance comfort and include a workspace with a desk.
Eat & Drink
Guests can enjoy a daily Japanese breakfast at the hotel's restaurant, which aims to cater to diverse tastes. Additional amenities include vending machines and complimentary wireless Internet access throughout the property. Room service is also available for added convenience.
Leisure & Business
Kumamoto Tokyu REI Hotel offers services tailored for both leisure and business travelers, including a 24-hour front desk, dry cleaning, and laundry facilities. A laptop rental service is available at the front desk for guests' technological needs. The hotel provides free wired Internet access to facilitate connectivity.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Accommodations
“The room was exceptionally clean and provided a cozy atmosphere, making it the perfect retreat after a long day of exploring.” view full review
Delicious Dining!
“The variety of nearby dining options offered everything from local delicacies to international cuisine, making meal times a true pleasure.” view full review
Great Facilities
“The modern amenities throughout the hotel, including well-appointed common areas, made my stay incredibly enjoyable and convenient.” view full review
Excellent Shower Pressure
“The bathroom was a highlight, especially the shower, which had fantastic water pressure for a refreshing experience.” view full review
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
spacious room
stained room
average dining
7.8/10
Very good
Rooms
7.4
Location
8.7
Service
8.3
Dining
6.7
Guest reviews
7.8/10
based on 20 reviews
8.0
8.0/10 based on 432 reviews
Ernest
United Kingdom,
June
2024
7.6/10
The hotel is just right for a solo traveler, with small but well-equipped and quiet rooms, though not ideal for those seeking more spacious accommodations. The service was friendly and welcoming, despite a minor confusion with directions. Its location is perfect for exploring the bustling shopping areas and nearby attractions. The dining experience was satisfactory, although some may find it lacking in value for money. Overall, a decent choice for a convenient stay.
Rooms
7.0
The room was small but had all the basic amenities, clean, and perfect for my needs.
Service
8.0
The service was polite and friendly, with a slight mix-up on directions but overall welcoming.
Location
9.0
The hotel is located right in the heart of the bustling shopping arcade, offering ample choices for food and close proximity to Kumamoto Castle.
Dining
6.0
The dining options were acceptable, although some may find the value for money not ideal.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Malcolm
United Kingdom,
June
2024
7.8/10
The hotel's rooms are small but well-equipped with all the basic amenities, making them practical and comfortable for one person. The service was helpful, ensuring a smooth check-in process and assistance with luggage handling. The location is ideal, right in front of Karashimacho station and within walking distance of Kumamoto Castle. The dining experience was satisfactory, offering a decent set breakfast. Overall, a convenient choice with a few minor drawbacks.
Rooms
8.0
The rooms are small but have all the basic amenities, and are quiet and clean.
Service
7.0
The staff was very nice and helpful, ensuring a smooth check-in process.
Location
9.0
The hotel's location is unbeatable, right in front of Karashimacho station and within walking distance of Kumamoto Castle.
Dining
7.0
The dining experience offered a decent set breakfast.
Facilities
8.0
The hotel provides necessary facilities for a comfortable stay.
Craig
United Kingdom,
April
2024
6.2/10
The hotel's rooms are a bit small and very dirty, overlooking a noisy road, making it hard to sleep. On the bright side, the location is right in front of Karashimacho station, very convenient for sightseeing and shopping. The service, despite a few hiccups with directions, was friendly and accommodating. The dining options were limited but decent. The facilities are satisfactory overall.
Rooms
5.0
The rooms are a bit small and very dirty.
Service
7.0
The staff was friendly, despite some confusion with directions.
Location
8.0
The hotel is right in front of Karashimacho station, very convenient for sightseeing and shopping.
Dining
6.0
The dining options were limited but decent.
Facilities
7.0
The facilities are satisfactory overall.
Peter
United Kingdom,
April
2024
7.8/10
I had a mixed experience at the hotel. The rooms were modern, very clean, and well-equipped, but they were a bit dark. The service was friendly and extremely helpful, despite a small hiccup with being driven to the wrong hotel initially. The location was fantastic, right in front of Karashimacho station with easy access to sightseeing spots. The dining was average with an okay set breakfast. Overall, a decent stay with a few drawbacks.
Rooms
8.0
The rooms were modern, very clean, and well-equipped, although a bit dark.
Service
9.0
The service was friendly and extremely helpful, albeit with a small mix-up initially.
Location
9.0
The location was fantastic, right in front of Karashimacho station and close to major attractions like Kumamoto Castle.
Dining
6.0
The dining experience was average with an okay set breakfast.
Facilities
7.0
The facilities were decent, but nothing extraordinary.
George
United States of America,
March
2024
8.0/10
Wow, this hotel was a great find! The rooms are modern, very clean, and well-equipped, making for a comfortable stay. The service was top-notch with friendly and extremely helpful staff. The location is perfect, just right next to the main shopping area, making it super convenient for exploring. However, the dining experience was just OK and not the best value for money.
Rooms
9.0
The rooms were very practically furnished and equipped, clean, and new.
Service
9.0
The staff was friendly and extremely helpful.
Location
8.0
The hotel is very good, just right next to the main shopping area, ideal for shopping and sightseeing.
Dining
6.0
The dining was OK but not good value for money.
Facilities
8.0
The facilities were modern and in good condition.
H.
United Kingdom,
January
2024
9.0/10
I had a fantastic stay at this hotel! The location is superb, right at the corner of the shopping street and just in front of the Karashimacho station. The rooms were spacious and equipped with everything I needed, though there was a bit of street noise. The service was top-notch - the staff was helpful and friendly. The dining experience was excellent with no issues at all. The facilities were great, especially for shopping lovers!
Rooms
8.0
The rooms were spacious and equipped with everything I needed, though there was a bit of street noise.
Service
9.0
The staff was helpful and friendly, making my stay very pleasant. They even drove us to the wrong hotel nearby with no harm done.
Location
10.0
The location is superb, especially for shopping lovers, with great shopping and eating options right in front of the hotel.
Dining
9.0
The set breakfast was delightful with no issues in making reservations. I also enjoyed the crepes available at the hotel.
Facilities
9.0
The hotel facilities were great, catering well to both leisure and business travelers.
John
United States of America,
January
2024
8.4/10
My stay at the hotel was fantastic! The rooms were clean and comfortable, offering great value for money. The staff was super friendly and went above and beyond to make my stay enjoyable. The location was very convenient, close to the main shopping area and within walking distance to Kumamoto Castle. However, the dining options were a bit limited, but overall, a great experience.
Rooms
8.0
The room was clean, comfortable, and despite being a bit small, it was still a great value for money.
Service
9.0
The staff was extremely friendly and helpful. Their advice helped me save money on Shinkansen tickets!
Location
9.0
The hotel's location was perfect, right next to the main shopping area and within walking distance to Kumamoto Castle.
Dining
7.0
The dining experience was okay, but there weren't many choices available. The price seemed a bit high for the options provided.
Facilities
9.0
The facilities were great, and I particularly enjoyed the separate bathroom, vanity area, and toilet in the spacious room.
Christian
United Kingdom,
January
2024
8.8/10
I was pleasantly surprised by this hotel! The location is incredible, right across from the Kotsu Center and next to the Shimotori shopping arcade. The rooms are cozy and come in a standard compact size, perfect for solo travelers. The service was top-notch, with friendly staff willing to go the extra mile. The only downside was the small double bed in the room.
Rooms
8.0
The rooms were nice with lots of space, perfect for one person.
Service
9.0
The staff initially made a small mistake and drove us to the wrong hotel, Toyoko Inn, but it was quickly resolved with no harm done. The service overall was excellent, from luggage measurements to quick assistance.
Location
10.0
The location is amazing, with easy access to the Karashimacho station and the Kamitori shopping arcade. It's a perfect base for exploring the city, especially for solo travelers without a car.
Dining
8.0
The dining experience was hassle-free and of good quality. No issues with the reservation.
Facilities
9.0
The facilities were convenient and well-maintained, offering everything needed for a comfortable stay.
Luke
United States of America,
November
2023
7.4/10
My stay at the hotel was a mixed experience. The room above the sukiyaki restaurant was spacious but felt old, with noticeable stains around. The service was friendly and helpful, although a bit confusing at times. The location was great for sightseeing and shopping, but a tram ride away from the main station. The dining options were average, and the facilities were decent overall.
Rooms
7.0
The room was spacious with separate bathroom, vanity area, and toilet, but it felt old with stains all around.
Service
8.0
The staff was friendly and offered helpful advice, but directions given could be a bit vague at times.
Location
9.0
The hotel's location was very convenient for sightseeing and shopping, right at the corner of a shopping street.
Dining
6.0
The dining experience was just okay with limited choices and not the best value for money.
Facilities
7.0
The facilities were average, without any standout features but satisfactory overall.
convenient location
stained room
Theodore
United States of America,
November
2023
7.6/10
My stay at the hotel was a mixed experience. The rooms were generously spacious, but unfortunately, they overlooked a very busy and noisy road, making it a challenge to get a good night's sleep. On the bright side, the rooms had the convenience of two televisions and were situated above a sukiyaki restaurant. However, the constant traffic noise from the nearby tram station was a bit bothersome.
Rooms
7.0
The rooms were relatively huge and equipped with 2 televisions. However, the noise from the busy road made sleeping difficult.
Service
9.0
The staff was nice and friendly, able to communicate well in standard English. They even provided valuable advice on saving money for Shinkansen tickets.
Location
8.0
The hotel's location was very convenient, being close to the Kumamoto Castle and shopping areas. It was right across from the Kotsu Center and adjacent to the Shimotori shopping arcade.
Dining
7.0
The dining experience had limited choices, but including parking was a nice bonus to our reservation.
Facilities
7.0
The facilities were satisfactory, but the constant noise from the tram station affected overall enjoyment.
Alec
United Kingdom,
October
2023
7.6/10
I had a pleasant stay at the hotel with its modern, clean rooms, friendly and helpful staff, and convenient location near shopping and dining spots. However, the dining experience fell short in terms of value for money. The facilities were satisfactory, offering some good amenities.
Rooms
8.0
My non-smoking room was facing the tram station, but despite the traffic noise, it was clean, new, and well-equipped.
Service
9.0
The staff members were friendly and extremely helpful, offering valuable advice that saved me money. Though there was a slight mix-up with the hotel location, it didn't impact my experience negatively.
Location
7.0
The hotel's location was quite good, making it easy to access various attractions like Kumamoto Castle. However, the constant beeping from the pedestrian crossing could be bothersome at times.
Dining
7.0
The set breakfast was enjoyable, but the parking wasn't the best value for money. However, the quality of canapes was satisfactory.
Facilities
7.0
The hotel provided decent facilities overall, meeting my basic needs during my stay.
Marc
United States of America,
October
2023
7.8/10
My stay at the hotel was a mix of positives and negatives. The location was fantastic, right next to the Kumamoto Castle and convenient for shopping, but the room overlooked a noisy road making it hard to sleep. The service was friendly, but directions for parking and initial confusion with the hotel location were minor hiccups. The dining experience included a good quantity of set breakfast which was a nice touch. The facilities were adequate, but the room size and bed choice left room for improvement.
Rooms
7.0
My room overlooked a very busy and noisy road, making it difficult to sleep. The bed was small for a 15 sqm room, more suitable for a single person.
Service
8.0
The service was friendly, but there were directions given to park and initial confusion with the hotel location.
Location
9.0
The location is amazing, being right across from the Kotsu Center and next to a popular shopping arcade. It's super convenient for exploring the area.
Dining
8.0
The dining experience included a good quantity of set breakfast which was a nice addition to our reservation.
Facilities
7.0
The hotel offered the necessary facilities for a comfortable stay, but room size and bed choice could be improved.
John
United Kingdom,
September
2023
7.2/10
The hotel offers clean and new rooms with all the basic amenities, but being located on a noisy road may affect your sleep quality. The staff provides a mix of helpful and rude service, and the location is convenient for exploring the city's attractions. The dining options are limited, and there is no variety in breakfast choices.
Rooms
8.0
The standard compact rooms are quiet and clean.
Service
6.0
The service was a mix of helpfulness and rudeness.
Location
9.0
The hotel is situated near the Kamitori shopping arcade and offers easy access to Kumamoto Castle.
Dining
6.0
The set breakfast provided good quantity but lacked variety.
Facilities
7.0
Facilities are average with no standout features.
Wallace
United States of America,
August
2023
8.0/10
My stay at the hotel was quite pleasant. The rooms were small but had all the basic amenities, and they were clean and quiet, providing a comfortable space. The service was helpful and the staff were friendly. The location was convenient for exploring the city, with easy access to the tram stop and the main shopping arcade. The dining experience was satisfactory, and the included breakfast was a nice touch. Overall, a decent value for the money.
Rooms
8.0
The rooms, though a bit small, were equipped with both a shower and a bathtub, ensuring a comfortable stay.
Service
9.0
The staff were helpful and friendly, contributing to a positive experience during my stay.
Location
8.0
The hotel's location near the tram stop and the city's main shopping arcade made it convenient for sightseeing and shopping activities.
Dining
7.0
The dining experience was satisfactory, and the set breakfast included was enjoyable.
Facilities
8.0
The hotel's facilities met my needs adequately, offering a pleasant stay overall.
Jason
United States of America,
August
2023
7.2/10
Staying at this hotel was a mixed experience. The rooms were small and quite old, but slightly larger than typical Japanese hotel rooms. The staff was friendly and extremely helpful, offering valuable advice that saved us money. However, the dining options were limited and not great value for money.
Rooms
7.0
The rooms above the sukiyaki restaurant were small and quite old, but slightly larger than the typical Japanese hotel rooms.
Service
9.0
The staff was very friendly and extremely helpful. We saved a fair bit of money with their advice.
Location
8.0
The hotel's location is very good for sightseeing in Kumamoto, right at the tram station and near many shopping streets.
Dining
5.0
The dining experience was okay but not good value for money, with limited choices.
Facilities
7.0
The facilities were decent, but nothing exceptional.